The five most common ways to handle shipping rates for your online store are: Free shipping: You just don’t charge for shipping at all. Flat rate shipping: A single rate for all orders; Price based shipping: The shipping price is based on the total price of the items being purchased. The price may go either up or down as the total price of.

The order was placed in a different currency to your store's currency. If your store sells in multiple currencies, then you can edit only orders that are in your store's currency. The order is more than 60 days old. Can I restrict staff permissions for order editing? Staff members must have the Edit orders permission.
To avoid such deduction, you may use the in-store return process. If your order used a promotional shipping and handling rate, or if our shipping and handling rates have changed, then return shipping and handling rates may differ from the rates applicable to your original order.

Track Shipped Items

For items shipped to a physical address, you'll receive a shipment notification email with your carrier information, and estimated delivery date and, if available, a tracking number.

You can also view shipping information by selecting an item from your Order Listing(Opens in a new window) page. There you’ll see the most recent delivery estimates, as well as a Track Shipment link to detailed tracking information on the carrier’s website. If you ordered multiple items, you may have separate tracking information for each item.

To ensure safe delivery, most shipments require a signature on delivery. If your delivery requires a signature and you won’t be available, you can use the “Pre-sign for delivery” link to authorize the delivery with the carrier ahead of time. Refer to the Shipping & Pickup help page for more information.

Pickup Items

Once your item is available at the Apple Store, we'll send a Pickup Notification email with the Apple Store location. You can also view the Apple Store location and, if applicable, the pickup contact in online Order Status (Opens in a new window).

Text Notifications

After The Sale: Shipping Orders From Your Online Shop

In addition to email notifications, you can request updates by text message in checkout.

What to Expect

Once your order ships, or is available for pickup, we'll send you a text message. The text message will include your order number and a link to the tracking or pickup store information. We also send texts on the day of delivery or after your item has been delivered, depending upon your shipping method, country, and carrier. You may receive between 1-4 text messages per shipment on your order.

How to change text message preferences

You can edit your mobile phone number at any time by signing into your account and editing the shipment notification preferences for your order.Refer to the Shipping & Pickup help page for more details.

This page was printed on Jan 24, 2021. For the current version, visit https://help.shopify.com/en/manual/orders.

Understanding how orders work in Shopify is an important part of running your business. After a customer places an order (using any of your active sales channels), it appears in the Orders area of Shopify. You can also create orders manually in your Shopify admin to record orders that you've made outside of Shopify or to send your customers email invoices.

You manage all of your store's orders from the Orders page of Shopify.

After The Sale: Shipping Orders From Your Online Shop Online

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Track Shipping Orders

Want to save time and money on order fulfillment? You can use Shopify Shipping to buy and print USPS shipping labels from your Shopify admin.